Dear Client,

Please give us 60 seconds of your time because we would love to hear your feedback! You used our service in the past and we want to know how we are doing in your eyes. We want to find out what you like and what you don't like about our company.

Please take a quick moment to fill out this easy survey.

Please select the number corresponding to the answer that best reflects your opinion.
1 = Very Dissatisfied; 2 = Dissatisfied; 3 = Acceptable; 4 = Satisfied; 5 = Very Satisfied

How satisfied are you with the following aspects of The Carpet Doctor, Inc.?
-- On Time arrival:  1 2 3 4 5
-- Courteous on the jobsite:  1 2 3 4 5
-- Quality of cleaning job:  1 2 3 4 5
-- Responsiveness to your special requests:  1 2 3 4 5
-- Responsiveness to problems:  1 2 3 4 5
-- Telephone courtesy:  1 2 3 4 5
-- Responsiveness of office staff:  1 2 3 4 5
-- Schedule availability:  1 2 3 4 5
-- Amount of information offered:  1 2 3 4 5
-- Overall performance:  1 2 3 4 5
-- Payment options:  1 2 3 4 5
-- Our reputation:  1 2 3 4 5
-- Our experience:  1 2 3 4 5
-- Our guarantee:  1 2 3 4 5

What do you like MOST about The Carpet Doctor, Inc.?

What do you like LEAST about The Carpet Doctor, Inc.?

After using our service, are you more or less likely to use us again?
 More likely Less Likely

After using The Carpet Doctor, are you more or less likely to refer someone to us?
 More likely Less Likely

Are you aware of The Carpet Doctor Referral Reward Program?
 Yes No

Additional comments:

Your Name (required)

Your Email (required)

Your Phone #

May we use your first name and positive comments on our website and social media pages? (required)
 Yes No

Thank You

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